FAQs Archive - Page 26 of 27 - Escape Room

Q: How do I book a game?

You can book your escape room directly through our Book Now page . You can also call us at (610) 265-3915 during our open hours and we’ll be happy to help you make a reservation over the phone. Only a $50 deposit is required to hold your game time.

Q: Are there age restrictions?

Anyone entering the game is required to be paid for. All of our games are designed with adults in mind. However, we do not have an age limit, but please be aware that many puzzles may be difficult for children. A paying adult, 18 or older, must participate with anyone that is under 18. No exceptions. We suggest leaving very young children at home or with a sitter as this environment is not designed or catered for them and their safety. A valid photo ID may be requested at the time of check-in. Our games can involve flashing lights, lasers, fog, crawling, and moving assemblies that can be very surprising for some. Please take these into consideration for those who have a pacemaker, severe heart conditions, epilepsy, claustrophobia, are pregnant, or have a physical disability that may not allow you to have the full experience. We take the safety of our players very seriously. Expedition Escape and staff reserves the right to refuse service to anyone for any reason.

Q: How do I book using a gift card?

Your gift card will be used to book your adventure, so make sure it's handy when you make your reservation. Gift cards are a form of payment , not a discount. Enter your gift card at the final step of checkout when selecting your payment method Select your game, date, and time. Each gift card has a unique (typically 16-digit) code. On the payment page, click the "Gift card" button, enter your gift card code, and click "Apply." When booking, only the deposit will be charged to your gift card. If there is a remaining balance on your gift card, it can be applied when you arrive for your reservation. Need help? Email us at KOP@ExpeditionEscape.com with your name, gift card code, and the game, date, and time you want to book and a team member will be happy to assist you!