What is your cancellation policy?

Reservations can be canceled with at least 24 hours of notice before the start time of your original reservation. Canceled reservations are issued as store credit in the form of a digital voucher sent to the email address used to make the booking.

Reservations can also be rescheduled with at least 24 hours of notice. Within 24 hours of your original start time, reservations may be rescheduled for a $50 fee per game.

All sales are final and there are no refunds.

Large groups of 20 or more players have a separate cancellation policy that requires at least 5 days of notice before the start time of the original reservation.